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For Westport homeowner Ester, an overnight plumbing problem flooded her entire first floor kitchen, and the basement below. Even though this was not a huge flood, the damage was significant. Just an inch of water can cause major damage to the contents, finishes, and even the structure of your home.
Additionally, if any amount of water intrusion is not stopped and restored completely right away, your issues will continue to get worse. Thankfully, Ester contacted us immediately, and was thrilled with the final result - her home was even more beautiful than it was before the flood. Here are three of the most important elements that the Riverside Restoration team brought to Ester’s successful project.
Ester woke up one weekend morning to find her kitchen flooded. On that Saturday morning at 7:30am, she called Riverside Restoration for help. Caleb answered the phone right away, and assured her that help would be at her home within an hour. The quick, reliable response was a very good beginning to a nice relationship. Through this challenging experience, Ester felt that Caleb was absolutely there for her and her home.
As experienced water damage restoration contractors, we have the unique tools that these complex situations require. Two tools that were critical in restoring Ester’s home were hydrometers and industrial-strength dehumidifiers.
Hydrometers can show water damage that is not visible to the naked eye. By measuring the moisture content of the damaged materials in your home, we can make a specialized, targeted plan to get your home back to normal.
Large dehumidifiers with HEPA filters can safely remove significant amounts of moisture from your home, fast. Time is everything when dealing with water damage - if it is not addressed right away, dangerous, damaging mold and mildew can start to grow. In Ester’s home, water even penetrated the subfloor. With quick, expert action, the subfloor was able to be restored and did not need an expensive, messy, total replacement.
When a home sustains a large amount of water damage, you will most likely want to make a claim for coverage from your homeowners insurance. This project was a bit tricky in the beginning because the adjuster from Ester’s insurance company had a lot of questions as to the cost to remediate the water damage, and the cost to bring the home back to a pre-loss condition.
We were able to work together as a team with Ester and her insurance company to reach a successful conclusion for everyone involved. It was a real win-win. Esther was thrilled with the workmanship, and ended this process with the kitchen of her dreams.
If your Connecticut home has experienced water damage, contact Riverside Restoration right away. We are happy to provide you with all of our skills and knowledge in order to protect and restore your home.
Location: Westport, CT
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